Privacy Policy

1. Overview

KonnecAI provides digital tools for event registration, attendee management, QR credential workflows, on-site check-in and related operational reporting. This Privacy Policy explains, at a high level, how personal data may be handled when individuals visit our website, contact us, use our platform, register for events, or interact with event organisers through KonnecAI.

KonnecAI is designed as a technology platform. Event organisers remain responsible for deciding what information they collect through their event forms, how that information is used, and how long it should be retained for their own activities.

2. Information We May Process

Depending on how the platform is used, information may include contact details, organisation details, registration responses, attendance records, uploaded files, QR credential references, communication preferences and technical records related to platform operation.

We aim to collect and process information in a manner that is proportionate to the purpose of the relevant event, enquiry, account administration or service operation.

3. How Information Is Used

Information may be used to provide and operate the platform, support event registration and check-in, send confirmations or service communications, assist organisers with attendance management, improve reliability, maintain security, respond to enquiries and comply with applicable obligations.

We do not design the platform around broad public profiling. Any use of form responses, attendance records or uploaded materials should remain connected to the relevant event or account purpose.

4. Sharing and Service Providers

Information may be made available to the event organiser, authorised administrators, assigned staff members and trusted service providers that help operate the platform, such as hosting, database, storage, email delivery, analytics or security infrastructure.

Where service providers are used, they are expected to process information for service-related purposes and with appropriate confidentiality and security controls.

5. Security and Retention

We use reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse or alteration. No online system can be guaranteed to be completely secure, but security is treated as an ongoing operational responsibility.

Information is retained for as long as reasonably necessary for the relevant event, account, legal, audit, security or operational purpose, unless a different retention period is required or agreed.

6. Access, Correction and Requests

Individuals may request access to, correction of, or appropriate handling of their personal data by contacting the relevant event organiser or KonnecAI, depending on who controls the information and the nature of the request.

For platform-related privacy enquiries, please contact info@konnec.ai. We may need to verify the requester’s identity before responding to certain requests.

7. Updates

We may update this Privacy Policy from time to time to reflect changes to the platform, operational practices or applicable requirements. The latest version will be published on this page.